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ADVICE/WANTED - CASCADE PRO7

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stocklax26
Posts: 113
Joined: Mon Nov 07, 2005 1:48 pm
gender: Male

ADVICE/WANTED - CASCADE PRO7

Postby stocklax26 Wed Aug 21, 2013 12:28 pm

Does anyone know what the deal is with Cascade warranty if the face mask becomes damaged?

Mine is just over a year old and the mask is bent badly to the point where the helmet has become uncomfortable to wear. I can get proof of purchase if required. Can you get them/UK Distributor to repair/replace it for you?

Failing that, If anyone is selling a PRO7 with a chrome face mask, I would be interested in purchasing it from you.

Cheers,

Sam.
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the pom
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Re: ADVICE/WANTED - CASCADE PRO7

Postby the pom Wed Aug 21, 2013 1:41 pm

I got my cascade through an American retailer before there was a sensible option over here to use.

The shell was cracked by a shot very soon after I bought it I just contacted the customer service of cascade directly and sent a photo of the damage and they sent a new helmet no questions I was allowed to keep the old one.
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calbug
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Joined: Thu Aug 23, 2012 11:55 pm
gender: Male

Re: ADVICE/WANTED - CASCADE PRO7

Postby calbug Wed Aug 28, 2013 9:46 pm

I had a similar story to the Pom, contacted Cascade direct, emailed them a couple of pictures, and they sent me a new one free (just had to pay import)
May have an issue if its over a year, but absolutely worth a go!!!

Good luck
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nehal
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Re: ADVICE/WANTED - CASCADE PRO7

Postby nehal Thu Nov 06, 2014 7:31 am

Care to elaborate on said trick further? seeing as I can't play atm , I may as well practice the black art of stick doctor-y :P
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